PERSOL HR DATA BANK in APAC
INDONESIALabor Laws
Indonesia promptly ratified, before other Asian countries, the conventions of the International Labor Organization (ILO), such as the freedom of association, right to organize, and right to collective bargaining. Its Manpower Laws are designed to be extremely advantageous for employees. Due cause is required upon dismissing a worker, and permission of the Labor Court is even required. It should be further noted that companies are required to pay huge statutory retirement benefits upon dismissing a worker, and the minimum wage is also prescribed.
Furthermore, trade union activities and coordination among trade unions are also active. Workers often go on strikes, and there are many cases where companies are forced to pay more than statutory retirement benefits.
Moreover, it takes much time for a foreigner to acquire a visa, and it cannot be said that Indonesia is generous in employing foreigners. Thus, it could be said that Indonesia is one of the jurisdictions where labor management is extremely difficult for companies.
The Manpower Law has been partially amended by Law No. 11 2020 on Job Creation, which came into effect on 2 November 2020, and Government Regulation in Lieu of Law No. 2 of 2022. The Manpower Law was decided partially unconstitutional in the Constitutional Court on October 15, 2024, by MK Decision 168/2023. The content of the amendments by the said law and its implementing regulation and the Constitutional Court decision are mentioned in the text as appropriate.
Points to consider regarding labor management, characteristics of labor practices, and the status of recent labor policy in Indonesia
Regulations
Indonesia is a multi-racial country consisting of many islands, including Java and Sumatra. This geographical characteristic makes for a diversity of religions, cultures, and languages of its citizens. Because of this characteristic, Indonesia has a pluralistic legal system that encompasses community-based customary law called Hukum Adat, which is Islamic law in varying degrees in different provinces, and civil law transplanted during Dutch colonial rule. Indonesia uses a civil law system similar to Japan.
Indonesia's legal system is structured such that the 1945 Constitution is sovereign. Various individual laws, including law (Undang-Undang), government regulations in lieu of law (Peraturan Pemerintah Pengganti Undang-Undang), government regulations (Peraturan Pemerintah), presidential regulations (Peraturan Presiden), and other regulations (including regional regulations [Peraturan Daerah]) are subordinate to the 1945 Constitution. However, since some inconsistency exists within these legal orders, which remain unremedied, it is sometimes necessary to cooperate with local lawyers to be kept abreast of updates to the laws and legal system of Indonesia.
*Overview of Common Law and Civil LawCommon Law is a legal system mainly in use in the UK and in nations formerly part of the British Empire (USA, Canada, Australia, New Zealand, etc.), which emphasizes decisions based upon traditions, customs, and precedent.
On the other hand, civil law developed on the European continent in nations such as France and Germany, and as a legal system compared to common law, civil law places emphasis on statutes. Japan uses a civil law legal system.
Abundant workforce and laborer-favorable Manpower Laws
Indonesia has the world's fourth-largest population (over 280 million) and has attracted attention for having a potential labor force that is estimated at more than half of its population. The size of the total population and working population is increasing along with the economic upturn, with the national economy realizing a GDP growth rate of 5% for the past five years.
Although it is estimated that the size of the labor force is increasing, in terms of Manpower Law, there are some considerations for business enterprises launching new businesses in Indonesia because the country provides generous protection for workers. For example, since the Indonesian Law prescribes the grounds for dismissal, an employer needs to get permission from the institute for the settlement of industrial relations disputes to dismiss employees. In addition, in some cases, an employer is obligated to pay a dismissal allowance even in the case of disciplinary dismissal. Moreover, in Indonesia, employees tend to demand their rights, and labor unions play an active role in defending workers' rights. Therefore, in some industrial areas, employers are advised to put in place measures to weather strikes and demonstrations. An employer with a certain number of employees is also advised to establish a labor-management council, in addition to the labor union, consisting of representatives from both the employer and the employees to better reflect the opinions of employees.
Regarding retirement age, there is no law in Indonesia that directly stipulates the retirement age. It is, however, important to note that the age at which employees begin receiving pension benefits is stipulated by law, and a gradual increase is planned by 2043. According to Government Regulation No. 45 of 2015, although the retirement age was 57 in 2021, it will be increased to 58 in 2022; this upward progression every three years is scheduled to continue until the retirement age reaches 65 in 2043. It should also be noted that the Labor Bureau instructs companies to set the retirement age as the same age as the pension age.
Religious consideration
Indonesia is the world's largest Islamic country, and Indonesian Manpower Law demands that employers give special consideration to prayers and show respect to employees' religious values (Law No. 13 of 2003 on Manpower [hereinafter called the "Manpower Law"], Article 86, Paragraph 1, Item c). An employer is obligated to provide adequate opportunities for employees to pray and worship God (Manpower Law, Article 80), as well as to pay wages if employees have to be absent from work because of mandated participation in religious rituals (Manpower Law, Article 93, Paragraph 2, Item e). In addition, an employer is prohibited from terminating employees on the grounds that they are absent from work as a result of practicing what is required by their religion (Manpower Law, Article 153, Paragraph 1, Item c) or for the reason that they are of a different belief and religion (Manpower Law, Article 153, Paragraph 1, Item i). Another characteristic of the Indonesian Manpower Law regarding religion is that an employer is obligated to pay a religious festivity allowance (see also 4-5, bonus and religious festivity allowance), which does not exist in Malaysia and Singapore.
Use of Indonesian language
In Indonesia, the use of the Indonesian language is obligatory by Law when signing a contract with an Indonesian corporation, government authority, or citizen.1
Using the Indonesian language is mandatory, legally and practically, even when making a collective labor agreement, a fixed-term employment agreement, and a company regulation (Manpower Law, Article 57, Paragraph 1, Article 116, Paragraphs 3 and 4). This regulation has been instituted both for the government to make administrative procedures smooth and for employees to better understand the contents of contracts so as to protect workers’ rights. Moreover, the Manpower Law stipulates that if an employment agreement is written in both the Indonesian language and a foreign language, and differences in interpretation between the Indonesian text and the one in the foreign language subsequently arise, then the Indonesian version of the agreement shall be regarded as the authoritative one (Manpower Law, Article 57, Paragraph 2, and Article 116, Paragraphs 3 and 4). Therefore, in addition to a practical requirement that all documents submitted to public agencies must be submitted in the Indonesian language, an employer is required to draft most legal documents in the Indonesian language.
Overview of basic manpower laws of Indonesia
Legal system regarding labor issues
The Indonesian Manpower Law and the Indonesian Civil Code (Book Three, Chapter VII A) both define what a employment agreement (or labor agreement) is. The details of the Indonesian Manpower Law are stated below; the Indonesian Civil Code stipulates that an employment agreement is an agreement in which one party, the laborer, agrees to render services to the other party, the employer, for a specific term in return for remuneration (Indonesian Civil Code, Article 1601, Item a). The Civil Code also stipulates the obligations of employers and employees, how contracts are terminated, and the general provisions of an employment agreement. Labor issues are under the control of the Department of Manpower, which issues cabinet orders to complement the Manpower Law.
Manpower Law
The Manpower Law is the fundamental code related to labor issues, and it stipulates minimum standards as to the conditions of work.
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Recent Amendments
The Manpower Law has been partially amended as a result of a series of revisions2 accompanying the Job Creation Law or so-called Omnibus Law (hereinafter called the “Omnibus Law”). In this document, the term “Manpower Law” refers to the Manpower Law after these revisions, unless otherwise specified.3
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Applicable Scope
A worker/laborer is every person who works for a wage or other forms of remuneration (Manpower Law, Article 1, Paragraph 3). Because of this broad definition, a wide range of people are covered by the Manpower Law, including migrant workers and corporate board members. The Manpower Law defines an employer as individuals, entrepreneurs, legal entities, or other bodies that employ a workforce by paying wages or other forms of remuneration (Manpower Law, Article 1, Paragraph 4; the representative office is also included [Article 1, Paragraph 5 c]).
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Employment agreement
An employment agreement is defined as an agreement made between a worker/laborer and an entrepreneur or an employer, which specifies the work requirements, rights, and obligations of both parties (Manpower Law, Article 1, Paragraph 14). Any employment agreement shall not violate what is stipulated in the collective labor agreement (Manpower Law, Article 127, Paragraph 1), and should there be any stipulations under the employment agreement that run contrary to the collective labor agreement, then those particular provisions in the employment agreement shall be null and void by law (Manpower Law, Article 127, Paragraph 2).
When an employer hires a worker/laborer, there are three types of agreements as follows: (ⅰ) indefinite-time employment agreement, (ⅱ) fixed-term employment agreement, and (ⅲ) daily employment agreement.
An employment agreement shall be made in two equally legally binding copies, one copy of which shall be kept by the entrepreneur and the other by the worker/laborer (Manpower Law Article 54, Paragraph 3). An employment agreement cannot be withdrawn and/or changed unless both sides in the agreement agree to do so (Manpower Law, Article 55).
- A written employment agreement must include the following items (Manpower Law Article 54, Paragraph 1):
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a. The name, address, and line of business
b. The name, sex, age, and address of the worker/laborer
c. The occupation or the type of job
d. The place where the job is to be carried out
e. The amount of wages and how the wages shall be paid
f. Job requirements stating the rights and obligations of both the entrepreneur and the worker/laborer
g. The date on which the employment agreement commences and the period during which it is effective
h. The place and the date of where and when the employment agreement is made
i. The signatures of the parties involved in the employment agreement
(The provisions in an employment agreement, as far as point e. and point f. above are concerned, must not run against the enterprise’s rules and regulations, the enterprise’s collective labor agreement and valid statutory registration (Manpower Law Article 54, Paragraph 2).)
An employment agreement for a specified period of time must be made in writing and be written in the Indonesian language (Manpower Law, Article 57, Paragraph 1). It should also be noted that if an employment agreement is written in both the Indonesian language and a foreign language and differences in interpretation between the Indonesian text and the foreign language subsequently arise, then the Indonesian version of the agreement shall be regarded as the authoritative one (Manpower Law, Article 57, Paragraph 2).
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Probation Period
An employment agreement for an unspecified period of time may only require a probation period for no longer than three months (Manpower Law, Article 60). If the contract is made orally, it is necessary to state that a probation period is set in the employment agreement; if the contract is silent in relation to a probation period, the probationary period will be deemed non-existent (Explanation of Manpower Law, Article 60).
On the other hand, an employment agreement for a specified period of time cannot stipulate a probation period, and if it does, it shall then be declared null and void by law (Manpower Law, Article 58).
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Working hours
The working hours shall be arranged as follows: 7 hours a day for a total of 40 hours a week for six workdays in a week or 8 hours a day for a total of 40 hours a week for five workdays a week (Manpower Law, Article 77, Paragraph 2).
Entrepreneurs are under an obligation to allow laborers to take a break and leave. The period of rest or break between working hours shall be no shorter than half an hour after working for four consecutive hours, and this period of rest shall not be included in the calculation of the Employee's working hours (Manpower Law, Article 79, Paragraph 2, Item a).
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Collective labor agreement
A collective labor agreement is an agreement resulting from negotiations between an employer and a labor union. 5 Provisions in any employment agreement shall not run contrary to the collective labor agreement, and should there be any stipulations under the employment agreement that run contrary to the collective labor agreement, then those particular provisions in the employment agreement shall be declared null and void by law (Manpower Law, Article 127, Paragraphs 1 and 2). If an employment agreement does not contain the rules and regulations that are stipulated in the collective labor agreement, then the stipulations specified in the collective labor agreement shall apply (Manpower Law, Article 128).
In each enterprise, only one collective labor agreement can be made that shall apply to all laborers working in the enterprise in question (Manpower Law, Article 118). 6 A collective labor agreement that has been signed by those making the agreement must be submitted to the prefecture/city (if the employer is located in the same prefecture or city), the state (if the employer is located in the different prefecture or city), and the Director General of Industrial Relations and Labor Social Security Development (if the employer is located in the different state). After being reviewed by the person in charge, the collective labor agreement shall be signed and registered at the Department of Manpower and Transmigration (Manpower law, Article 132, Paragraphs 1 and 2).
- A collective labor agreement shall at least contain the following (Manpower Law, Article 124, Paragraph 1):
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a. The rights and obligations of the employer
b. The rights and obligations of the trade/labor union and the worker/laborer
c. The period during which and the date starting from which the collective labor agreement takes effect
d. The signatures of those involved in making the collective labor agreement
The entrepreneur and the trade/labor union are under an obligation to inform all the enterprise's workers/laborers of the contents of the collective labor agreement or any changes made to it (Manpower Law, Article 126, Paragraph 2). The entrepreneur must print and distribute the text of the collective labor agreement to each worker/laborer at the enterprise's own expense (Manpower Law, Article 126, Paragraph 3). A collective labor agreement shall remain in force for no longer than two years from commencement, and the time that the collective labor agreement remains in force may be extended for no longer than one year based on a written agreement between the entrepreneur and the trade/labor union(s) (Manpower Law, Article 123, Paragraphs 1 and 2).
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Outsourcing
Article 64 of the Manpower Law stipulates that a company may outsource its work to an outsourcing company (perusahaan alih daya) and Article 66 of the Manpower Law provides stipulation regarding outsourcing company. Unlike the Manpower Law before the revision by the Amended Omnibus Law, which stipulates restrictions on areas where outsourcing may be admitted, the Manpower Law does not stipulate any restrictions on outsourcing, thus, outsourcing may be more widely used in the future.
Other laws
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Laws related to labor unions
Indonesia is a signatory of and has ratified the Freedom of Association and Protection of the Right to Organize Convention (ILO Convention No. 87) and the Right to Organize and Collective Bargaining Convention (ILO Convention No. 98). Indonesia thus pays careful attention to labor-management relations compared to its neighboring countries. The law in relation to labor unions is as follows:
Law No. 21 of 2000 on Trade Union/Labor Union
The Law stipulates that a properly registered Trade Union/Labor Union has the right to a) negotiate a collective labor agreement with the management, b) represent workers/laborers in industrial disputes, c) represent workers/laborers in manpower institutions, d) establish an institution or carry out activities related to efforts to improve workers/laborers' welfare, and e) carry out other manpower or employment-related activities that do not run contrary to national statutory rules and regulations currently in force (Article 25).
Law No. 2 of 2004 on Industrial Relations Disputes Settlement
The entrepreneur and the worker/laborer or the trade/labor union are under an obligation to make efforts to settle any industrial relations dispute they have through deliberations aimed at reaching a consensus, but if a consensus is not reached after the deliberations, then the entrepreneur and the worker/laborer or the trade/labor union shall have the industrial relations dispute settled through procedures for the settlement of industrial relations disputes that are determined and specified by legislation (Manpower Law, Article 136, Paragraphs 1 and 2).
Law No. 2 of 2004 on Industrial Relations Disputes Settlement (Industrial Relations Disputes Settlement Law) applies to the issues related to worker's rights, benefits (such as changes to the employment agreement), or termination of employment between an employer and laborers, including labor unions, as well as to disputes within labor unions, which stipulates the procedures for methods of dispute settlement, such as bilateral negotiations and arbitration. It should be noted that the organization in charge differs depending on the method of dispute resolution, such as mediation, conciliation, arbitration, the Institute for the Settlement of Industrial Relations Disputes, and the Supreme Court. -
Social security
Law No. 24 of 2011 Social Security Organizing Agencies (Partially amended by the Amended Omnibus Law)
Indonesia had a social security system called Jaminan Sosial Tenaga Kerja (JAMSOSTEK), but since 2014, this was replaced by a new system called Badan Penyelenggara Jaminan Sosial (BPJS), which was created by new legislation introduced in 2011. 7 Under the new legislation, foreign laborers who have been working in Indonesia for more than six months, as well as Indonesian laborers, are obligated to join the Old Age Security Program, Pension Security Program, Health Care Security, 8 Occupational Accident Security Program, and Death Security Program. Laborers are required to fund these insurance programs at a specified rate, excluding worker's accident compensation insurance, which employers are required to fund, excluding death insurance.
In addition to the above, the Amended Omnibus Law added unemployment benefits (jaminan kehilangan pekerjaan). Workers are provided with unemployment insurance, cash benefits, employment support, and vocational training to maintain a proper standard of living. Unemployment benefits are limited to six months of salary (the Amended Omnibus Law, Article 82). -
Occupational safety of workers and social welfare
Law No. 1 of 1970 on Occupational Safety and Health
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Foreign workers
Law No. 6 of 2011 on Immigration (Partially amended by the Omnibus Law and Law No. 63 of 2024)
The law regulates immigration, including passports, discontinuation, rejection, and investigatory authority.
Government Regulation No. 34 of 2021 on the Use of Foreign Workers in Indonesia
This government regulation implemented on February 2, 2021, replaced Presidential Regulation No. 20 of 2018 of the same name, which provided for the use of work permits for foreign workers. It is noteworthy that the scope of the Expatriate Manpower Utilization Plan (RPTKA), which does not require approval by the Ministry of Manpower, has been expanded, which was also stipulated in Presidential Regulation No. 20 of 2018.
Minister of Manpower and Transmigration Decision No. 228 of 2019 on the Positions that Expatriates are Permitted to Work
This ministerial decision lists in the appendix the positions that expatriates are permitted to work. Accordingly, as a rule, expatriates shall select the position settled in the appendix. Provided, however, this ministerial decision prescribes that the minister may approve the employment of expatriates even when the positions required by the employers are not listed in the appendix. This decision also prescribes that the positions open for expatriates and the requirements of the positions shall be evaluated at least every two years or whenever necessary.
Duty to prepare company regulations in Indonesia and the contents of company regulations
Duty to prepare company regulations
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Duty
Every employer that employs no less than 10 workers/laborers is under an obligation to create a set of company regulations 9 that shall come into force after being made legal by a minister or another government official appointed to act on behalf of the minister (Manpower Law, Article 108, Paragraph 1). A foreign-owned enterprise must create such regulations regardless of the number of workers/laborers. The obligation to have a set of legalized company regulations, however, does not apply to enterprises that already have a collective labor agreement (Manpower Law, Article 108, Paragraph 2).
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Things to consider
It should be noted that company regulations are only effective for a maximum of two years, both interviews and recommendations of representatives of workers are required, company regulations must be written in the Indonesian language, company regulations must be legalized by the minister or the appointed official, and an employer must inform and explain its enterprise rules and regulations to its laborers.
As for priority in the application of different laws, agreements, rules, and regulations, the order of precedence in terms of binding effect is as follows: (ⅰ) labor related legislation that includes Manpower Laws, (ⅱ) a collective labor agreement, (ⅲ) an employment agreement, and (ⅳ) the company regulations.
Contents of company regulations
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Matters to be included in the articles of incorporation
Enterprise rules and regulations shall, at the minimum, contain stipulations concerning (Manpower Law, Article 111 paragraph 1):
- (ⅰ) The rights and obligations of the entrepreneur
- (ⅱ) The rights and obligations of the worker/laborer
- (ⅲ) Working conditions/requirements
- (ⅳ) Enterprise discipline and code of conduct
- (ⅴ) The period of validity of company regulation (maximum of two years)
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Procedure to make enterprise rules and regulations
Company regulations shall be formulated by taking into account the recommendations and considerations from the enterprise's worker/laborer's representatives. If a trade/labor union has already been established in the enterprise, the worker/laborer's representatives shall be the trade/labor union's officials (Manpower Law, Article 110, Paragraphs 1, 2, and 3).
If the period of 30 workdays for legalizing the company regulations has elapsed but the minister or the appointed government official10 to act on behalf of the minister has not legalized them yet, then the company regulations in question shall be assumed to have been legalized (Manpower Law, Article 112, Paragraph 2). The government authorities have to examine the company regulations within six business days of their acceptance of them (Minister of Manpower Regulation No. 28 of 2014, Article 8, Paragraph 5).
Within a period of no later than 14 workdays after the date on which the written notification that the submitted company regulations do not meet the requirements is received by the entrepreneur, the entrepreneur is under the obligation to resubmit a corrected version of the company regulations to the minister or government official appointed to act on the minister's behalf (Manpower Law, Article 112, Paragraphs 3 and 4).
There is no regulation stipulating the contents of company regulations. The contents are subject to corporate needs, including grounds for disciplinary action, warning letters, confidentiality clauses, non-compete clauses, and matters concerning working conditions, such as wages, paid holidays, and bonuses.
Dissemination
The entrepreneur is under the obligation to communicate and explain to workers/laborers all of the company regulations and of all changes made to the said company regulations (Manpower Law, Article 114). These regulations are, in practice, communicated through notices, distribution of said rules and regulations, and orientations.
Changing company regulations
Any changes to company regulations prior to their expiration can only be made on the basis of an agreement between the entrepreneur and the workers/laborers' representatives. Should such changes be made, the new company regulations resulting from the agreement shall then be made legal by the minister or another government official appointed to act on behalf of the minister (Manpower Law, Article 113). This legislation prevents laborers from being pushed into a disadvantaged position.
The entrepreneur is under an obligation to tell and explain to the worker/laborer all the company regulations and all changes made to them (Manpower Law, Article 114).
Overview of the wage system (bonus, retirement benefit, and overtime pay) in Indonesia
Definition of wages
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Wages
Wages consist of (ⅰ) fixed pay, consisting of base salary and fixed allowance, (ⅱ) variable compensation, and (ⅲ) overtime pay. It should be noted that there is legislation that stipulates that in cases where wages consist of basic wages and fixed allowances, basic wage must be more than 75% of total amount of basic wages and fixed allowance (Manpower Law, Article 94).
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Payment system
An employer should devise a payment system that takes into account the length of service and performance of laborers and must submit it to the government authority (Government Regulation No. 36 of 2021 and Ministry of Manpower Regulation No. 1 of 2017 on Wage Structures and Scales). The payment system should be submitted together with the company regulations as well as the collective labor agreement. If an employer violates this regulation, the government authority will issue a warning letter and may restrict business activity. An employer should make an effort to set wages structures and scales by considering the laborers' job scope, responsibilities, and difficulties etc. (Minister of Manpower Regulation No. 1 of 2017, Article 2, Paragraph 1, and MK Decision 168/2023 on Article 92, Paragraph 1, of the Manpower Law)
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Overtime pay
The working hours shall be seven hours a day for a total of 40 hours a week for six workdays in a week or eight hours a day for a total of 40 hours a week for five workdays in a week (Manpower Law, Article 77, Paragraph 2). The maximum overtime work permitted is four hours per day and a cumulative total of 18 hours per week with the consent of the laborers (Manpower Law, Article 78, Paragraph 1, Item b). Entrepreneurs who require their workers/laborers to work overtime are under an obligation to pay overtime pay. On the other hand, Government Regulation No. 35 of 2021 stipulates that persons bearing certain duties, such as executives and managers, can be excluded by benefiting from overtime pay (Government Regulation No. 35 of 2021, Article 27). However, because the above government regulation does not define such persons clearly, employers are advised to make the relevant inquiries of the government authority.
The basic wage is defined as the calculation of the quotient by dividing the monthly wage by 173 (monthly wage/173). Overtime pay is calculated by using the basic wage as a multiplicand, with a multiplier applied according to the following chart:
On top of that, if overtime work exceeds three hours a day, the employer is required to provide laborers with food and drink, which contain more than 1400 kcal (Government Regulation No. 35 of 2021, Article 29 Paragraph 1, Item c).
Payment method
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Payment method
Wages shall be paid in Indonesian rupiahs and must be paid in full in each period and per the wage's payment date. (Government Regulation No. 36 of 2021, Article 54).
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Payment period
A worker/laborer may make an official request of the institute for the settlement of industrial relations disputes to terminate the employment relationship with the employer, if the employer has not paid wages at the prescribed time for three consecutive months or more (Manpower Law, Article 154A, Paragraph 1, Item g, point (3)).
Minimum wages
In order to enable laborers to earn a living that is decent from the viewpoint of humanity, the government shall establish a wage policy that protects the worker/laborer. The wage policy that protects workers/laborers shall include minimum wages (Manpower Law, Article 88, Paragraphs 2 and 3, Item a). Entrepreneurs are prohibited from paying wages lower than the minimum wage (Manpower Law, Article 88E, Paragraph 2).
In Indonesia, the minimum wages are decided and publicized in each province, district, and city annually by the end of November. Therefore, it is recommended that an employer should make inquiries in each region regarding the applicable minimum wage.11 Published minimum wages are revised annually and come into force on 1 January of the following year.
The minimum wage consists of the provincial minimum wage (UMP) and the Regency/city-level minimum wage (UMK) (Manpower Law Article 88C, Paragraph 1, Paragraph 212). The minimum wage formula takes into account the economic growth rate, inflation rate, and certain indicators (Manpower Law, Article 88D, Paragraph 213).
Whosoever violates above-mentioned regulation shall be subject to criminal prosecution, and on conviction, carries a custodial sentence of a minimum of one (1) year and a maximum of four (4) years and/or a fine of a minimum of Rp 100,000,000 and a maximum of Rp 400,000,000 (Manpower law, Article 185).
Retirement benefits
Retirement benefits generally include Severance Pay (Uang Pesangon), Tenure Award (Uang Penghargaan Masa Kerja), Compensation of Rights (Uang penggantian hak yang seharusnya diterima), and Detachment Money (Uang Pisah). The method of calculation of retirement benefits is based on wages and defined in the Manpower Law. (Here, "wages" shall mean the fixed pay that includes basic salary and fixed allowance.) Specific formulae for each payment are stipulated in the Manpower Law for reasons for dismissal, and it is necessary for employers to consult the legislation in force at the time of retirement.
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Severance Pay (Uang Pesangon)
The calculation of severance pay shall, at minimum, be at least as follows (Manpower Law, Article 156, Paragraph 2):
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Tenure Award (Uang Penghargaan Masa Kerja)
The sum of money to be paid as a reward for service rendered during the worker/laborer's term of employment shall be determined as follows (Manpower Law, Article 156, Paragraph 3). The reward is required to be paid in accordance with the number of years of service of the employee:
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Compensation of rights (Uang penggantian hak yang seharusnya diterima)
Compensation of rights shall include the following (Manpower Law, Article 156, Paragraph 4):
- Entitlement to paid annual leave that has not expired that the worker/laborer has not taken
- Costs or expenses of transporting the worker/laborer and family back to the point of hire where the person was recruited and hired to work for the enterprise (if not already reimbursed)
- Other compensation that is stipulated under the employment agreement, company regulations, or the collective labor agreement
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Detachment Money (Uang Pisah)
An employer shall pay detachment money such as when a laborer resigns voluntarily or when the employer terminates laborers for an urgent violation (GR 35/2021, Article 49 to 54). Since the amount of the payment and the payment conditions will be stipulated in the collective labor agreement, the enterprise rules and regulations, and the employment agreement, it is in practice necessary for an employer to acquire the consent of employee to terminate such employment. In addition, some employers voluntarily provide certain allowances in the collective labor agreement for those employees who were dismissed for disciplinary reasons or absenteeism.
Bonus and religious festivity allowance
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Bonuses
The Manpower Law does not contain any provisions regarding bonuses. Therefore, an employer is not obligated to pay bonuses unless the employer has a collective labor agreement or an employment agreement that contains provisions stating that the employer will pay a bonus.
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Religious holiday allowance
In Indonesia, instead of providing bonuses, the Manpower Law provides for a religious holiday allowance (Tunjangan Hari Raya [THR]).
An employee who is employed for a period of one month or more is entitled to a prorated amount of THR in cash (Minister of Manpower and Transmigration Regulation No. 6 of 2016).
Although the religious holiday allowance should be paid seven days in advance of each religious festivity, in practice, it is common that the allowance is paid before Idul Fitri Day.
General Holidays
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Holidays
In principle, when employees work on a public holiday, the same wages will be paid as would be for work on a weekend. Public holidays in 2025 are as follows:
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Long Leave
In Indonesia, an employer must establish a long period of rest. The application of the legislation concerning a long period of rest is to be determined and specified in the relevant employment agreement, company regulations, or a collective labor agreement (Manpower Law, Article 79, Paragraphs 4 and 5, and MK Decision 168/2023).
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Perform worship
Entrepreneurs are under an obligation to provide workers with adequate opportunities to pray to and/or worship as required by their religions (Manpower Law, Article 80). Entrepreneurs are required to pay the worker/laborer's wages even if the worker/laborer does not perform work as a result of practicing or observing religious obligations ordered or required by their religion (Manpower Law, Article 93, Paragraph 2, Item e).
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Congratulatory or compassionate leave
The entrepreneur shall be obliged to pay the worker/laborer's wages if the worker/laborer does not perform work for the following reasons (Manpower Law, Article 93, Paragraphs 1 and 4).
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Paid annual leave
Entrepreneurs are under an obligation to grant workers/laborers annual leave. The minimum amount of annual leave to be granted is to be no less than 12 workdays if the worker/laborer works for 12 consecutive months (Manpower Law, Article 79, Paragraph 3). Annual leave in accordance with the minimum amount of annual leave shall be determined and specified in the employment agreement, company regulations, or the collective labor agreement (Manpower Law, Article 79, Paragraph 4). In addition to the above annual leave, the company may offer a long-term holiday as stipulated in the employment agreement, company regulations, or collective labor agreements (Manpower Law, Article 79, Paragraph 5).
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Other regulations including medical leave
If the worker/laborer is issued a doctor's statement, the said worker/laborer may take medical leave for an unrestricted amount of time. The amount of wages payable to workers who have taken ill shall be determined as follows (Manpower Law, Article 93, Paragraph 3). As an employer, it should be noted that the regulation regarding medical leave differs from Japan in that the employer is not allowed to dismiss employees because the employee took medical leave of one year.
An employer is required to pay an employee's wages if the employee is absent from work in order to vote in an election.
Methods of and points to consider regarding ordinary dismissal, disciplinary dismissal, and dismissal on the grounds of reorganization
Termination of Employment Relationship
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General information
In Indonesia, the Manpower Law imposes severe restrictions on termination of employment. For instance, the Manpower Law strictly defines the situation where a termination of employment can take place or not; thus, the employer may not conduct the termination of employment at its discretion. Also, in order to conduct the termination of employment, the employer is required to wait for a decision made by the institutes/agencies to settle industrial relations disputes. Even in cases of disciplinary dismissal, the employer is required to pay a termination allowance under the Manpower Law.
The entrepreneur, the worker/laborer, and or the trade/labor union, and the government must make all efforts to prevent termination of employment (Manpower Law, Article 151, Paragraph 1). If a company is obliged to conduct the termination employment, the company must notify the worker/laborer and/or the union of its purpose and the reason (Manpower Law, Article 151, Paragraph 2). If the worker refuses the termination of employment after the above notice, any issue on the termination of employment must be resolved through bilateral negotiations between the company and the worker and/or the union (Manpower Law, Article 151, Paragraph 3). If the negotiation fails to result in any agreement, termination of employment can only be carried out after obtaining a determination from an industrial relations dispute resolution institution whose decision has permanent legal force (Manpower Law, Article 151, Paragraph 4 and MK Decision 168/2023). During the process of resolving a labor dispute, the entrepreneur will pay all wages and entitlements that the affected worker/laborer should have received (Manpower Law, Article 157A, Paragraph 1).
Article 154A of the Manpower Law amended by the Amended Omnibus Law stipulates the following grounds for termination:- a. When a company is merged, integrated, acquired or split, and the worker is not willing to continue the employment relationship with the employer or the employer is not willing to retain the worker
- b. When a company closes or improves efficiency (efisiensi) without closing due to losses
- c. When a company closes due to two-year consecutive losses
- d. When a company closes due to force majeure
- e. When a company fails to perform its payment obligation
- f. When a company declares bankrupt
- g. When a worker requests the termination of the employment relationship due to any of the following acts by the company:
- Abused, humiliated, and/or threatened the worker
- Persuaded and ordered the worker to act in violation of the law
- Failed to pay the wages by the specified date for three consecutive months or more even if the entrepreneur paid the wages on time thereafter
- Failed to fulfill obligations promised to the worker
- Ordered the worker to do any work other than assigned duties
- Had the worker engaged in work that endangered the life, safety, health and/or morals of the worker and that was not included in the employment contract - h. Following a decision by the Labor Relations Dispute Resolution Agency, the entrepreneur has not committed any of the actions mentioned in (g) above with respect to the application submitted by the worker, and the entrepreneur has decided to terminate the employment relationship
- i. When a worker retires for personal reasons after satisfying the following conditions:
1. Submit a written resignation notice 30 days before the intended retirement date
2. The reason for retirement is not related to work
3. Continues to carry out its obligations until the day of resignation
- j. When a worker is absent from work for more than five consecutive business days without a written explanation with a valid certificate and is properly summoned twice by an entrepreneur in writing
- k. When a worker has violated any provisions of an employment agreement, company regulation, or collective labor agreement and, unless otherwise provided in the employment agreement, company regulation, or collective labor agreement, receives three warning letters that are effective for six months, respectively
- l. When a worker is detained by the authorities because of the alleged commission of a criminal offense and is unable to do business after six months thereafter
- m. When a worker/laborer experiences a long-term illness or disability due to an occupational accident and is unable to resume work after exceeding the 12-months limit
- n. When a worker reaches retirement age
- o. When a worker dies
There are, however, circumstances elucidated below where notice to workers and/or labor unions is not necessary.
・The following cases as defined in Article 151A of the Manpower Law:
- a. When a worker/laborer resigns voluntarily
- b. When the period specified in the employment agreement for a specified period of time has expired
- c. The affected worker/laborer has reached retirement age as stipulated under employment agreements, company regulations, collective labor agreements; or
- d. The affected worker/laborer dies
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The process of termination
As stated above, the entrepreneur may only terminate the employment of the worker/laborer after receiving a decision from the institute to settle industrial relations disputes (Labor Law, Article 151, Paragraph 4 ).
In cases where a worker/laborer resigns voluntarily, a decision made by the institute to settle industrial relations disputes is not necessary, the worker/laborer must submit a resignation letter to the employer no less than 30 days prior to the date on which the person will cease to work (Manpower Law, Article 154A, Item i, point (1)).
Even when a worker/laborer resigns voluntarily, some employers register the said resignation at the institute to settle industrial relations disputes in order to pre-empt later disputes between the employer and the worker/laborer.
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Points to note
It should be noted that the Labor Law stipulates that the entrepreneur is prohibited from terminating the employment of a worker/laborer because of the following reasons (Manpower Law, Article 153, Paragraph 1):
Restrictions on termination
- a. The worker/laborer is absent from work because the person has taken ill as attested by a written statement from the physician who treats the person provided that worker is not absent from work for a period of longer than 12 consecutive months
- b. The worker/laborer is absent from work because the person is fulfilling the obligations to the State in accordance with what is prescribed in the valid statutory legislation
- c. The worker/laborer is absent from work because the person is practicing what is required by the religion
- d. The worker/laborer is absent from work because the person is getting married
- e. The worker/laborer is absent from work because she is pregnant, giving birth to a baby, having a miscarriage, or breast-feeding her baby
- f. The worker/laborer is related by blood and or through marriage to another worker in the enterprise
- g. The worker/laborer establishes, becomes a member of, and/or an administrator/official of a trade/labor union, or the worker/laborer carries out trade/labor union activities outside working hours or during working hours with permission from the entrepreneur, or according to that which has been stipulated in the employment agreement, or the company regulations, or the collective labor agreement
- h. The worker/laborer reports to the authorities a crime committed by the entrepreneur
- i. Because the worker/laborer is of a different belief, religion, political orientation, ethnicity, race, social group, sex, physical condition, or marital status
- j. Because the worker/laborer is permanently disabled, ill as a result of a work accident, or ill because of an occupational disease whose period of recovery cannot be ascertained as attested by a written statement made by the physician who treats him/her
Ordinary termination
In Indonesia, terminating a worker/laborer through a so-called ordinary termination, meaning termination on grounds such as poor performance, as would be possible in Japan, is prohibited. Therefore, it is necessary for entrepreneurs to scrutinize candidates by contemplating several factors, including the various applicable employment agreements.
Disciplinary dismissal
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Warning letter
In Indonesia, the process of issuing warning letters is regulated by the Law. The said process governs the issuance of the first, second, and third warning letters. The entrepreneur must define the violations that provide grounds for the issuing of each escalating stage of a warning letter in the employment agreement, the company regulations, or the enterprise's collective labor agreement (e.g., pay reduction14). The entrepreneur may terminate the employee's employment after the entrepreneur precedes the termination by issuing the first, second, and third warning letters (Manpower Law, Article 154A, Paragraph 1, Item k). It should be noted that, unlike in Japan, even disciplinary dismissal requires permission from the institute to settle disputes in industrial relations. This is elaborated on in the following passage.
The process of issuing warning letters is as follows. First, an employer issues a warning letter after confirming that a violation, as defined in the various aforementioned documents, warranting the issuance of a warning letter has taken place. If any further violation is committed within six months from the issuing of the first warning letter, the employer can issue another warning letter in accordance with the table below. If any further violation is committed within six months after issuing the third warning letter, the employer may then make disciplinary dismissal. The six-month period is set such that there are opportunities for the laborer in question to be re-evaluated. If the laborer does not commit any such violation during the six–month period, the accumulation of warning letters will be reset, and any subsequent violation will be treated as the first violation (see Manpower Law, Article 154A, Paragraph 1, Item k).
In relation to the contents of the warning letters, an employer may not unilaterally define the grounds for issuing the warning letters because it is necessary for the employer to reach an agreement with the laborer, including the labor union, when setting out the said rules. Also, if these grounds were agreed to by the laborer, but are in fact advantageous to the employer, the process of issuing the warning letters should be done carefully because the Department of Manpower and Transmigration, which makes the final decision, may not approve the decision made by the employer.
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The process of disciplinary dismissal
An employer can impose a disciplinary dismissal if the employee commits further violations after the third warning letter is issued. Subsequent to the dismissal, the employer is required to seek authorization from the institute to settle industrial relations disputes.
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Points to note
It should be noted that an employer is required to pay a termination allowance even in the case of disciplinary dismissal.
An entrepreneur may terminate the employment of a worker/laborer if the worker/laborer has been absent from work for no less than five consecutive workdays without submitting a written account supplemented with valid evidence to the entrepreneur. The entrepreneur must also have properly summoned the person twice in writing, as such absenteeism may disqualify the worker/laborer in question from continuing employment (Manpower Law, Article 154A, Paragraph 1, Item j).
Termination on the grounds of reorganization
The Manpower Law strictly defines the situations where an entrepreneur can terminate an employee on the grounds of reorganization (Manpower Law, Article 154A, Paragraph 1, Item k). Where an employer temporarily terminates laborers because the enterprise is encountering financial difficulties (a so-called layoff), the employer may be required to pay all fixed pay, including basic salary and fixed allowance (Circular Letter of the Minister of Manpower and Transmigration, No. 5 of 1998).
- Grounds of termination on the grounds of reorganization
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- a. When the company closes or improves efficiency without closing because of losses (Manpower Law, Article 154A, Paragraph 1, Item b)
- b. When the company closes after two years of consecutive losses (Manpower Law, Article 154A, Paragraph 1, Item c)
- c. Closure of the company due to force majeure (Manpower Law, Article 154A, Paragraph 1, Item d)
- d. When the company fails to perform its payment obligation (Manpower Law, Article 154A, Paragraph 1, Item e)
- e. Bankruptcy of the company (Manpower Law, Article 154A, Paragraph 1, Item f)
Termination allowance
For information related to termination allowance, refer to Chapter 4, "Overview of the wage system (bonus, retirement benefit, and overtime pay) in Indonesia." Since the amount of payment differs according to the grounds of termination of employment, it is advisable to consult the relevant legislation when making a decision on termination.
Types of foreign national passes and acquisition requirements
General information
Regarding the hiring of foreign nationals, it should be noted that an entrepreneur and a worker/laborer are advised to keep an eye on changes to the relevant laws due to frequent systemic reform in this respect. Indeed, the government issued new regulations several times in 2015, which drastically altered the previous modes of operation and generated disruption in the field.
In this regard, on April 1, 2021, the government issued Government Regulation No. 34 of 2021 on the Utilization of Foreign Workers in Indonesia. Government Regulation No. 34 of 2021 revoked Presidential Regulation No. 20 of 2018 on Utilization of Foreign Employees
This government regulation implemented on April 1, 2021, replaced Presidential Regulation No. 20 of 2018 on the Utilization of Foreign Workers, which provided for the use of work permits for foreign workers. It is noteworthy that the scope of the Expatriate Manpower Utilization Plan (RPTKA), which does not require approval by the Ministry of Manpower, has been expanded, which was also stipulated in Presidential Regulation No. 20 of 2018.
According to the Government Regulation 34 of 2021, the limited stay visa (Visa Tinggal Terbatas [VITAS]) and the temporary stay permit (Izin Tinggal Terbatas [ITAS]) have been turned into one process. The VITAS and the ITAS can now be applied together online (Minister of Justice and Human Rights Regulation No. 34 of 2021 on Visa and Stay Permits in Adapting to New Customs, Article 5, Paragraph 3, and Article 6, Paragraph 3). ITAS shall be applied to an immigration office where the foreigner domiciles after entering the country (Minister of Justice and Human Rights Regulation No. 2023/22, Article 106, Paragraph 4). After undergoing certain checks and procedures at the immigration office, an immigration stamp will be placed on the passport, and the ITAS will be issued.
In addition, the following laws and regulations will be revised and enforced from the end of 2023 to 2024, and this document will explain them in light of this.
- Third amendment to the Immigration Law of No. 6 of 2011 (Amendment by Law No. 63 of 2024)
- Regulation of the Minister of Justice and Human Rights No. 22 of 2023 on the Issuance of Visas and Residence Permits for Foreigners (including a partial amendment by Ministerial Regulation of the Minister of Justice and Human Rights No. 11 of 2024)
- Decree of the Minister of Justice and Human Rights No. M.HH-02.GR.01.04 of 2023 on the Classification of Visas)
Visas regarding immigration
This chapter introduces visas for the purpose of work or business. To work in Indonesia, acquiring a work visa is necessary. It should be noted that even for a business trip, a work visa and a work permit will be necessary in certain situations, such as (ⅰ) business instruction at a factory, (ⅱ) technical guidance, and (ⅲ) the repair and maintenance of machines.
In recent years, the government has enhanced immigration enforcement in industrial areas and Jakarta. Foreign nationals are asked to produce their passports, residency permits, or valid visas. This has been not only for those who reside in Indonesia but also those who are in Indonesia temporarily for business travel. As such, obtaining updated information regarding immigration visas through the Indonesian Embassy in Tokyo15 is recommended.
As mentioned above, Government Regulation 34 of 2021 simplifies the work and the stay permit application process to employ a foreign employee. However, it should be noted that the details of procedures will be further regulated in the regulations to be issued by the Ministry of Manpower and Transmigration and the Ministry of Law and Human Rights. The following description is pursuant to the provisions now in force.16
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Work visa (E23, E24, E25 etc.)
This is a visa for the purpose of working in Indonesia. It is valid for a maximum of one year.17 Work visas are mainly classified into the following four categories, and then further subdivided into indexes.
- General employment: E23B to E23W
- Employment in the digital field: E24A to E24F
- Employment as a commissioned employee or executive: E25A to E25F
- Employment in a Special Economic Zone: E23A
The documents necessary to apply for this visa differ according to the duration of the visit. It is necessary for foreign-owned enterprises to apply at the Indonesia Investment Coordinating Board or Regional Capital Investment Coordination Board. It is also noted that getting a VBS number from the Directorate General of Immigration and a recommendation from the Department of Manpower and Transmigration is a precondition to getting the visa.
The process of issuing a work visa is complicated compared to neighboring countries. Those who are applying for a work visa need to get an Expatriate Manpower Utilization Plan (RPTKA), a recommendation letter for the issuing of a visa (TA-01), Limited Stay Visa (Visa Tinggal Terbatas [VTT]), and a Temporary Stay Permit (ITAS) within a given period. Since the list of documents that must be submitted is subject to change, asking the government authorities for updated information is recommended.
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Multiple Visit Visa (D2, D17)
This type of visa is issued for specific term (either of 60 days/180 days/one year/two years/five years), and within this term, visa holders are allowed to visit Indonesia as many times as they want with one limitation: each single visit must not exceed 60 days. Holders of such a visa must leave the country after 60 days before they may re-enter.
- D2: Business, attend meetings, conclusion of agreements
- D17: Conduct audits, production quality control, or inspection at company branches in Indonesia
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One-Way Visit Visa(C2, C17, C19, C20, etc.)
This type of visa is for business, excluding work purposes.
- C2: Business, attend meetings, conduct conclusion of agreements
- C17: Conduct audits, production quality control, and inspections at company branches in Indonesia
- C19: Provide after-sales services for sold products
- C20: Installing and repairing machines
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Visa on Arrival (B2/VOA)
This type of visa is issued for visitors from certain countries, including Japan when they apply online in advance or upon arrival in designated Indonesian seaports or airports. This visa is valid for 30 days and can be extended to up to 60 days. Getting this visa enables visits to Indonesia for business purposes, such as meetings.
Working permit
Workers with foreign citizenship can be employed in Indonesia in employment relations for certain positions and for a certain period of time only (Manpower Law, Article 42, Paragraph 4 and Paragraph 5). Making inquiries of the government authority if there are any regulations is recommended because the government may pass different regulations for different industries. The length of this visa's period of validity also differs according to the industry the visa applicant will be working in. However, in general, a working permit for a period of 12 months is issued to those who work as a manager or in a higher position.
When an employer hires a worker with foreign citizenship, the employer needs to submit an Expatriate Manpower Utilization Plan (RPTKA) to the Ministry of Manpower for validation and pay DKP-TKA (see the Manpower Law, Article 47, Paragraph 1, Government Regulation No. 34 of 2021, Minister of Manpower Regulation No. 8 of 2021). Previously, only diplomatic missions abroad were exempt from the obligation to submit an Expatriate Manpower Utilization Plan (RPTKA), but this has been expanded by the Amended Omnibus Law to (i) directors or commissioners holding shares in the company, (ii) overseas mission staff, and (iii) foreign workers needed by employers for emergencies, vocational training, certain start-ups, and business visits. With the above validation, the employer shall apply for notification (notifikasi). After the employer obtains the notice (notifikasi) and submits the proof of payment for the DKP-TKA, the Immigration Bureau will inform the employer of the temporary stay visa fee by e-mail. After the payment of the fee, an electronic visa (e-visa) will be issued upon examination.18 The worker enters Indonesia within 90 days after the issue of the electronic visa and will be required to obtain a temporary stay permit (ITAS) by applying to an immigration office where the foreigner domiciles. Assuming that the notice is given, the foreign worker will apply on the Ministry of Manpower website. The above procedure requires the submission of various documents, such as a copy of the working agreement, as described below (Government Regulation No. 34 of 2021, Minister of Manpower Regulation No. 8 of 2021).19
- Business identification number and/or business license of the Employer of the foreign employee (Tenaga Kerja Asing [TKA])
- Deed of establishment and/or amendment from the authorized institution
- Proof of compulsory company manpower report (Wagib Lapor Ketenagakerjaan)
- Copy of the working agreement
- Chart of the company’s organizational structure
- Statement letter on the appointment of an understudy worker (an Indonesian worker who will work as an assistant for the purpose of transfer of technology and skills possessed by the foreign worker)
- Statement letter to implement education and training for Indonesian workers in accordance with the qualifications for position which is occupied by TKA
- Statement letter to facilitate Indonesian language education and training to TKA
- Copy of the passport
- Graduation certificate, curriculum vitae, and resume
- Bank balance certificate of TKA or employer of TKA
- Proof of an insurance policy of the foreign worker
It should be noted that the procedure and required documents stated above may be changed pursuant to future implementing regulations.
Points to note
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Demands to hire local work force
In 2015, the Indonesian government issued a regulation that requires an employer to hire 10 local workers for every foreign employee. However, the requirement is still uncertain because the regulation was repealed the very same year (Minister of Manpower and Transmigration Regulation No. 16 and 35 of 2015, No. 35 of 2015). Since the acceptance of foreign workers in Indonesia is based on the transfer of technology and expertise to Indonesian citizens, it can be assumed that an employer needs to hire at least one local worker for every foreign worker. In order to establish how many local workers must be hired, asking the government authority when submitting the Expatriate Manpower Utilization Plan (RPTKA) is recommended since it may differ for varying corporate personalities and since the decision is at the discretion of the Department of Manpower and Transmigration.
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Limitation of foreign workers
No worker with foreign citizenship is allowed to occupy positions related to human resources and/or occupy certain positions (Manpower Law, Article 42, Paragraph 5). Also, these foreign workers are not allowed to work under dual employment except for certain positions (Minister of Manpower Regulation No. 8 of 2021).
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Others
In Indonesia, foreign workers who work for more than six months in Indonesia are obligated to join the social security system and to obtain taxation identification numbers (Nomor Pokok Wajib Pajak [NPWP]) (Law No. 7 of 1983 on Income Tax [Amended by the Amended Omnibus Law]).